DP World has signed an agreement with Kenya's Electronic Citizen Solutions (eCitizen) to roll out its advanced digital customs platform, CARGOES Customs, through the government's flagship services portal.
The long-term agreement will offer importers, exporters, and authorized customs agents one of the most advanced systems in the world for managing customs declarations.
Mahmood AlBastaki, COO of Digital Trade Solutions at DP World, said the company's partnership with eCitizen to expand the use of CARGOES Customs marks a major step forward in making trade in Kenya faster and more secure for merchants, traders, and customs authorities.
"DP World's industry-leading technology is driving value for the global supply chain. CARGOES is at the forefront of digital trade facilitation and we shall continue to build smarter systems which help make trade flow," Albastaki added.
[Source: DP World]
The eCitizen platform already plays a central role in Kenya's trade ecosystem, including serving as the payment system for Kenya Ports Authority (KPA) services, where users benefit from and electronic payments through digital wallets and bank transfers.
By providing a reliable alternative to the current legacy system of KRA Customs, traders and government agencies will now also benefit from a next-generation customs clearance channel.
The new solution will also support the Kenya Revenue Authority's (KRA) Customs Department, giving it access to DP World's AI-enabled risk management system alongside tools to enhance inspection processes, revenue collection, compliance monitoring and overall operational efficiency.
"At ECS, simplifying complex systems into transparent, practical solutions is at the heart of what we do. We're proud to partner with industry leader DP World to deliver a next-generation digital customs platform that accelerates Kenya's digital transformation," said Evid Sibi, director of ECS.
"Together, we can empower KRA Customs, traders, and government agencies with a solution that drives efficiency and unlocks new opportunities for growth in a rapidly evolving Kenya."
As part of its broader Digital Trade Solutions strategy, DP World’s latest rollout aims to provide governments and businesses with digital tools designed to streamline trade processes, support regulatory compliance, and enhance supply chain connectivity.
